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Ratings & Reviews for Fresh Step Carpet and Upholstery Cleaning, Inc. from Service Magic.
We have used Freshstep to clean upholstery and our dryer vent line. Always friendly, professional and see the job through to completion. We had 1 minor blip and the technician and owner resolved it quickly, professional and satisfactorily. It is a pleasure to work with this dependable company.
Review by Mary-Therese Fiorentini
We have been using Fresh Step for more then 10 years. I can't speak highly enough about Mark Powell and his professional team. The Fresh Step team is always prompt, detail oriented, responsive and knowledgeable regarding a variety of products.
Whenever there is an emergency Mark always seems to find time in their packed schedule to accommodate
the client.
I would highly recommend this service
Review by Regina Mclean
Clean Carpets or Rugs in a Home
The company was on the phone just after my request to you. Mark was very professional and they came when expected and have done a very good job. Iwould use them again. I also will continue to use service magic -- I have had good luck. This is my third project with you
Review by Helen P. in Marlboro, NJ
Clean Dryer Vent
I inquired about cleaning my dryer vent and got an immediate call back. The owner was courteous the technician was on time for appointment and friendly. Happy to say my dryer is free of built up lint and clothes are drying faster.
Review by Kim R. in Howell, NJ
Project: Clean Carpets or Rugs in a Home
They arrived within the time frame given. Friendly, professional service technicians. Answered questions and provided advice on my carpet care. The advice about the slipperiness of carpet to tile floor walking was true, and definitely a safety issue that customers should be advised of. The carpet was cleaned quickly and to my satisfaction. I will use their services again in the future as well as recommend it to friends.
Review by Mary ann L. in Howell, NJ
Project: Clean Carpets or Rugs in a Home
I have to say that we are very pleased with the service from Fresh Step Carpet. We had an issue with our carpet and needed them cleaned quickly. We called and spoke with Mark and he was nothing short of professional and responsive to our immediate needs. Nick was the gentleman who came to our home. He was on time, very informative and helpful to us. He left our house better then what we could have ever expected. We are thankful for the great service and would HIGHLY RECOMMENDED this company to anyone in need of their carpets cleaned. Thank you Mark and Nick and the Fresh Step Carpet Cleaning Company!!
Ronald Poll
Project: Clean Carpets or Rugs in a Home
Mark did a wonderful job with our dryer vent cleaning-returned phone call promptly, arrived within the time frame given, thoroughly and efficiently completed the job, and he was a very nice and courteous person. Thank you, Mark!
R. Ross
Project: Dryer Vent Cleaning in a Home
Fresh steps came in for a dryer vent cleaning, they were efficient, helpful, kind and wonderful! They were accommodating with a small issue I had. Very thankful that they made this a simple process. Thank you!
Kayla S.
Project: Dryer Vent Cleaning & Carpet Cleaning in a Home
Mark was great to talk with prior to the service, professional and friendly over the phone, and explained the services. We had them come to clear out our dryer vents and clean the carpet on our stairs and hallway. They looked brand new when they left!! Was worth every penny and they were fairly priced. Great job, would recommend them highly!
Megan D.
